Stay Informed on the Latest Scams

Avoid Fraudsters

Fraudsters may attempt to impersonate Elements Casino Victoria or many other casino or entertainment properties throughout BC. This may include their use of:

  • fake emails, domain names and website links that are confusingly similar to Elements Casino Victoria
  • online gaming apps that include the Elements Casino Victoria name, logo or other trademarks
  • text messages that claim to be from Elements Casino Victoria or a team member
  • phone calls claiming to be from Elements Casino Victoria or an Elements Casino Victoria team member, pertaining to Facebook, Instagram, or X (formerly Twitter) groups and promotions

Warning Signs

Elements Casino Victoria will NEVER:

  • contact you and ask for ANY personal information, including your name, phone number, address, or Social Insurance Number
  • contact you and ask for ANY financial information, including your credit card numbers or bank account numbers
  • require you to pay a fee to participate in a promotional event or collect a promotional give-away

Never respond to these communications, provide information, or send money.

Stay Informed

Elements Casino Victoria is aware of the following scams that include an attempt to impersonate us. These communications are not associated with Elements Casino Victoria, and we caution you to not respond.

Latest Scam Alerts:

    1. Details of the scam:

Elements Casino Victoria is currently the target of a deceptive Instagram and Facebook scam ad. This counterfeit initiative exploits our casino’s name, logo, and features unauthorized photos of employees and/or property building.

The scam falsely promises exclusive casino welcome bonuses and free spins to individuals who download an alleged Elements Casino Victoria online app. This is a phishing attempt targeting our community, and we urge caution

    2. What should you know:

  • We do not have an online gaming app for Elements Casino Victoria.
  • Elements Casino Victoria nor any affiliated destinations host online betting apps, draws, contests, or applications of this nature.

    3. Red Flags to look out for:

  • The pages behind this scam are not official Elements Casino Victoria accounts.
  • Our legitimate promotions are exclusively run through the handles @elementscasinovictoria on both Facebook and Instagram.
  • Spot the errors! Typos, grammatical mistakes, and other inconsistencies can be telltale signs of a scam.

    4. What should you do?

  • Alert us immediately by sharing a link to the suspicious post or ad using the contact details on our official website.
  • Never share financial details. You shouldn’t be asked for your bank or credit card details to claim a prize.
  • Guard your personal details. Only provide personal information through validated Casino Nanaimo platforms.
  • Refrain from interacting with the scam post or any embedded links.
  • Help curb the spread: Report the deceptive advertisement by selecting the “Report Ad” option, accessible via the three dots at the top right corner of the ad.